Neil A. Carousso produces and co-hosts WCBS Newsradio 880’s Small Business Spotlight series with Joe Connolly. Click here to watch the weekly video segments featuring advice for business owners on survival, recovery and growth opportunities.

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  • Howie Rose Talks Baseball And Coronavirus: ‘I Never Imagined It Would Come To This’

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    By Neil A. Carousso

    NEW YORK (WCBS 880) — It’s supposed to be the day of new beginnings for baseball fans nationwide, but Major League Baseball’s Opening Day is delayed due to the coronavirus pandemic.

    “I never imagined not only that it would come to this, but we don’t know what the end-game is,” said Howie Rose, the radio voice of the New York Mets on WCBS 880’s In Depth podcast.

    Typically, millions of Americans who have renewed optimism funnel into stadiums nationwide to take in the sights of the freshly cut grass and painted team logo on the field, smell of hot dogs and rich ballpark food, enjoy the taste of a cold beer, embrace family, friends and fellow fans, and get goosebumps at the sounds of the pop of the glove, crack of the bat and Rose’s voice bellowing through the Citi Field public address system as he announces the Mets Opening Day lineup.

    But, this is no typical year.

    “This is something that a Michael Crichton novel might have been be able to forecast, but apart from that, it’s nothing that we ever could have prepared for,” Rose said regarding businesses, sports, restaurants and all group activities being shut down amid the national health crisis.

    Photos: A Look Back At The Last Days Of Shea Stadium And The Birth Of Citi Field

    He has been taking the extra time to read at his home in Florida. A bit of a history buff, Rose is currently reading “Button Man,” a historical fiction novel written by Andrew Gross about a Jewish family brought together at the inception of the garment business in New York City in the 1930s.

    “If anybody’s got any suggestions, throw ’em my way because, as we know, plenty of time to catch up on reading,” he said.

    Photos: 2019 Mets Season Opener | 2019 Opening Day At Citi Field

    Rose recognizes baseball is not the priority for the country or the world battling a novel virus that has killed tens of thousands of people globally.

    “Never mind the health risks and the primary concern being everybody’s physical condition, but how long is it going to be before we can return to any semblance of normalcy?” he pondered. “When does it mean that we have a baseball season, if we have a baseball season? My hope is that we will and my opinion is that any size or any length season is acceptable.”

    Rose tells WCBS 880 his “fantasy” is that the COVID-19 pandemic will pass as quickly as it hit, and fans can come together as a nation on the country’s birthday, the 4th of July, to celebrate, and more than ever, reflect on the freedoms Americans are fortunate to have.

    His famous call of Mike Piazza‘s home run in the first game back in New York after 9/11 has brought joy to Mets fans in helping the City heal. When asked if America’s Pastime can once again provide respite during a fearful time, Rose said, “I have never been so sure of anything in my life as I am of that.”

     

    Listen to the full conversation with Howie Rose on the 880 In Depth podcast on the RADIO.COM app or wherever you get your podcasts.

     

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  • NJ Woman Starts Effort To Help Medical Professionals At Frontlines Of COVID-19 Crisis

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    By Neil A. Carousso

    NEW JERSEY (WCBS 880) – A community is coming together in Chatham and Madison, NJ to support the doctors and nurses on the frontlines of the coronavirus pandemic.

    Chatham resident Liz Bernich saw a Facebook post from her friend last week about a group in Huntington, Long Island that delivered food to their local hospital for the staff who are testing and treating patients for COVID-19. She shared the post with the Chatham Community Forum on Facebook to see if there was interest do the same at Morristown Medical Center. She became inundated with messages from people who were interested in supporting the initiative.

    “My phone was just lighting up,” Bernich, who is a principal at The Caldwell Partners, told WCBS producer Neil A. Carousso via Skype from her home where she is working while non-essential businesses are shutdown.

    Soon after gathering interest from her community, residents in Madison, where her husband works as a high school teacher, contacted her asking if they can volunteer. She launched the Front Line Appreciation Group or FLAG on Facebook to mobilize volunteers and encourage them and first responders to share their experiences with the organically growing group of community members.

    Bernich contacted a local restaurant on Friday morning to order take-out for that night. The restaurant was thrilled to have business since Gov. Phil Murphy ordered all restaurants statewide be closed on Monday, except take-out and delivery services, to prevent the spread of coronavirus.

    Friends connected her with nurses in the emergency room at Morristown Medical Center.

    “We found out very quickly that a lot of the folks in the ICU units were being basically locked down in their units during their shifts, so they’re unable to access the cafeteria,” Bernich said.

    Nurses and doctors working 12-hour shifts during a global pandemic were ordered not to leave their stations to prevent contamination of other hospital areas, patients and employees.

    “You can tell they need the energy, they need the support, they’re stressed, they have different protocols, more to worry about,” said Bernich. “I met with a nurse…she was crying and it’s hard there.”

    Medical professionals are also lacking basic supplies, including N95 respirator masks, gloves and gowns to protect themselves from the deadly and highly contagious novel virus. Bernich said she has even collected medical supplies to donate to Morristown Medical Center, but she now encourages people looking to donate supplies to hospitals to do so through government channels.

    She personally delivered food to hospital workers on the frontlines of the coronavirus outbreak through the weekend. Now, local eateries suffering economically are delivering healthy dinners that FLAG members order.

    “You don’t always know how many people you’re connected to that are connected to people on the frontlines until something like this happens and we’ve gotten notes left and right from mothers and nieces and aunts, grandparents, of how much good we’re doing and it just really feels good, feels great,” she said.

    Bernich received more than $35,000 dollars in just three days of the Facebook group’s existence.

    “Many of those donations are $10 and $20 increments,” she emphasized.

    All of the funds are used for food delivery for staff at Morristown Medical Center.

    Just like Bernich was inspired by a friend’s post, she hopes people will see what FLAG is doing in Chatham and Madison and spread joy to hospital workers in their communities.

    “We’ve already been able to get this up-and-running in Summit, New Jersey to support Overlook hospital, and now, we’re getting this up-and-running in Wycoff, New Jersey,” Bernich said, adding, “When I say ‘we’re getting this up-and-running,’ we’re just inspiring people, we’re not doing any of the leg work, but they’re welcome to use our process.”

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  • How Do You Educate Your Kids about Coronavirus?

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    Dr. Carol Vidal, M.D., M.P.H., an adolescent psychiatrist at Johns Hopkins University, speaks with WCBS’ Neil A. Carousso about how you can talk with your children about COVID-19 and protecting those who are most vulnerable in your family.

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  • Cuomo Asks Medical Offices for Vital Ventilators to Fight the “War” on Coronavirus

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    By Neil A. Carousso

    NEW YORK (WCBS 880) – Concern is growing over equipment shortages in hospitals.

    “Ventilators are to this war what missiles were to World War II,” said Governor Andrew Cuomo Friday morning.

    Cuomo says New York State urgently needs 30,000 ventilators to treat the rising number of coronavirus cases and is asking medical offices to sell unused medical  supplies to the State Health Department. He has also called on the federal government to act to get thousands more ventilators in hospitals nationwide.

    “Rosie the Rivertor. We need ventilators. That is the key piece of equipment. We can get the beds. We’ll get the supplies, but the ventilator is a specific piece of equipment. These are people with respiratory illnesses,” Cuomo pleaded.

    Companies who are able to sell unused medical supplies can call (646) 522-8477 or email COVID19supplies@esd.ny.gov.

    “At the end of this when patients are suffering from respiratory illnesses such as pneumonia and respiratory failure that can occur, the only way to keep them alive is to get them on a ventilator and support their respiratory system that way,” said Dr. Brian Bezack, a pediatric pulmonologist based in Commack, Long Island. “As more people are getting tested and more people are getting sick with the virus as it spreads, those more severe cases are the ones that end up in our ICUs and the ones that need the ventilators and we need to have them on hand.”

    This is Dr. Bezack’s busy season when children suffering with asthma come in with serious respiratory symptoms exacerbated by the cold air. The past few weeks, he has been inundated with questions based on misinformation surrounding COVID-19 and how it impacts asthmatics.

    “I had a patient call me the other day and say, ‘You know, I’ve been reading about asthma, and since my child is on steroids, steroids are not good and it lowers your immune system, and so, I want to take them off their asthma medication,’”  Dr. Bezack recalled. “To me, that was probably the most dangerous thing I had heard.”

    He emphasized inhaled steroids do not lower one’s immune system. The biggest way for people who have asthma to fight coronavirus or any respiratory illness, Dr. Bezack said, is to have as close to 100 percent control over one’s asthma.

     

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  • Small Business Owners Try To Stay Afloat, Pay Workers Amid Coronavirus Pandemic

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    By Neil A. Carousso

    NEW YORK (WCBS 880) – The coronavirus pandemic hit thriving local food and hospitality businesses hardest, halting sit-down eateries and slowing foot traffic as government imposed unprecedented actions to shut restaurants and people practice social distancing in an effort to slow the spread of the deadly disease.

    Two weeks ago, Seth Goldstein – the franchisee of three Jersey Mike’s Subs locations on Long Island – was preparing for its annual “Month of Giving” initiative in which the chain projected to donate $8 million from its nationwide sales on March 25 to The Make-A-Wish Foundation. Now, Jersey Mike’s is trying to stay afloat and continue to pay its workers.

    “We want to make sure we can pay our full-time people,”  Goldstein said, noting he considers all employees who work 40 hours or more a week to be “full-time.” “We got to take care of the people who are taking care of us all the time.”

    He will apply for any interest-free loans provided as a stimulus by the federal government.

    He slashed hours for students who are now home looking for more work.

    Goldstein’s sub shops are currently open from 11 AM-8 PM. Its normal hours are 10 AM-9 PM. He is anticipating Jersey Mike’s will further reduce operating hours with the sub shop open only for take-out and delivery.

    In an effort to slow the spread of COVID-19, New York Gov. Andrew Cuomo announced this week that all restaurants and bars in New York, New Jersey and Connecticut will be closed to dining in and may only provide food take-out and delivery services.

    “We are seeing about a 30-35 percent drop-off in the sandwiches that we make,” said Goldstein who measures his business by “bread count.”

    As an entrepreneur from the time he graduated college, he understands the importance of making adjustments. Goldstein’s foray into business was when he bought a piece of the Baskin-Robbins store he worked at as a 14 and 15 year old with his life savings and then some.

    “I’m hoping that people still come out when they eat lunch,” said Goldstein who now sees it as inevitable that technology will disrupt the fast-food business.

    “I think that a lot of people will be working from home on a split-basis going forward. I think that our business has changed a little bit in the fact that a lot of our online ordering will be augmented here, a lot of the delivery systems will be augmented here.”

    Even an 83 year old business on the Lower East Side is seeing an unprecedented decline in sales this week.

    “We’ve gotten through 9/11, we’ve gotten through the hurricane, Sandy, we will work to get through this as well, but we’ve never had to close down,” said Mitchell Cohen, the third-generation owner of Economy Candy – an old-fashioned candy store that carries all the classics from Black Jack to Clove Gum and 2,000 more selections.

    Cohen’s store was impacted by President Donald J. Trump’s travel ban on foreigners coming to the U.S. from most European nations. Economy Candy thrives on tourist food traffic.

    He has adjusted work schedules and reduced in-store hours for workers to for health reasons and insists he needs to pay all his employees.

    “[I need to > take care of them so they can take care of their bills and their families,” said Cohen.

    During a devastating week for in-store sales in an eerily vacant Lower Manhattan, the former Wall Street analyst who grew up in his family’s candy shop realized new ways to be efficient and market to potential new customers.

    “I don’t believe I’ve ever gotten this much in the weeds on scheduling and inventory management and that kind of thing,” Cohen said laughing. “Luckily, we still have suppliers that are still delivering because they need the business, too, so there could be a trickle-down effect. If we could get some business online, I could get some orders to other people and I keep on going down the road.”

    For many small business owners across the country, the impact of the pandemic was felt immediately.

    Richard Bayliss, owner of Nu-Way Cleaners and Tailors in White Plains, which has been in the family for 75 years, said he didn’t see this coming.

    “It wasn’t a gradual thing where you could turn around and say, ‘Let’s try to do this, let’s try to do that,” he told WCBS 880’s Mack Rosenberg.

    Bayliss relies on delivery service as one of his main sources of income. Nu-Way usually delivers to 150 homes per day, but Bayliss says it’s down to a quarter of that now.

    When you walk into nu-way, you feel like you’re in a factory. Pants and jackets fly from clotheslines overhead, while cashiers at several registers figure out what goes where, and how much it’ll cost you. Bayliss employs around 30 people. Most of them have worked for him for at least 10 years.

    “You got these people that are working people. It just breaks my heart because I don’t really want to lay anybody off. We’re cutting their hours back. It’s hard when you go up to them and they’re supposed to work until 6, and you have to say ‘Well do you want to go home at 1 today,'” he said.

    Bayliss says morale is still strong in the store, and there are no plans to close.

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