Neil A. Carousso produces and co-hosts WCBS Newsradio 880’s Small Business Spotlight series with Joe Connolly. Click here to watch the weekly video segments featuring advice for business owners on survival, recovery and growth opportunities.

    Best Of

  • Chinese Operatives Spreading Disinformation About Coronavirus To Sow Political Discord In US: Report

    Posted by:

    By Neil A. Carousso

    WASHINGTON (WCBS 880) — China is looking to amplify disinformation about the coronavirus pandemic to exploit political divisions in the United States, according to a report in The New York Times.

    The Times interviewed intelligence officials who work in six different U.S. agencies. The officials believe China is using tactics that resemble Russia’s efforts to sow discord during our elections by utilizing social media trolls to push agendas to sympathetic Americans who unknowingly propagate its messages.

    “We’re seeing, now, tactics that are not surprising to many of us who served in government,” said Nadia Schadlow, Ph.D., former U.S. Deputy National Security Advisor for Strategy, in an interview with WCBS 880 producer Neil A. Carousso.

    China is reportedly not only using social media to disseminate false information, but also sending text messages and messages via WhatsApp, which are more difficult for law enforcement to detect because it is encrypted.

    One particularly unsettling message to U.S. officials that became widespread was one claiming President Donald J. Trump was set to issue a nationwide lockdown. The White House National Security Council tweeted “FAKE” in response.

    “It’s disturbing and upsetting that Americans would be taken advantage of during such a difficult time in our country’s history,” Dr. Schadlow said.

    She is currently a senior fellow at the Hudson Institute, an independent policy organization in Washington, D.C. that promotes global security through research and analysis. In 2018, Dr. Schadlow advised the Trump Administration on national security strategy as an assistant to the president on The White House National Security Council.

    “China’s much more of a strategic competitor to the United States,” Dr. Schadlow explained.

    She noted both Democrats and Republicans have expressed concern over the Communist Party’s economic activities, including intellectual property theft.

    “Essentially it wasn’t a level playing field doing business with China,” said Dr. Schadlow.

    She added that when President Trump came into office in 2017, U.S. policy towards China shifted to “push back” against its malignant activities.

    The World Trade Organization indicates China is the number one exporter in the world. It is also the largest supplier of goods to the United States. China accounts for 21.2 percent of overall U.S. imports, according to The Office of the U.S. Trade Representative.​

    Dr. Schadlow said critical technology and medicine has been manufactured in China over the last 15 years. She believes that will change as Americans prefer to have essential supplies produced in their country or U.S. allied nations.

    “I do think we are going to see a shift in those areas,” the former National Security Council advisor said, adding, “There is a recognition that it is a national security concern.”

    Read More

  • Small Business Survival: Brooklyn Navy Yard Manufacturers Step Up During the COVID-19 Crisis

    Posted by:

    By Neil A. Carousso

    NEW YORK (WCBS 880) – Businesses at the Brooklyn Navy Yard industrial complex are revitalizing the country’s manufacturing amid the global pandemic.

    David Ehrenberg is the President and CEO of the Brooklyn Navy Yard Development Corporation, which produces roughly $2.35 billion of annual economic output for New York City among more than 400 companies located there across various industries.

    “These are not your old school manufacturers. These are very high-tech, very creative hardware companies,” Ehrenberg told WCBS 880’s Joe Connolly on this week’s WCBS Small Business Spotlight focusing on small business survival, sponsored by BNB Bank.

    Brooklyn Navy Yard businesses employ more than 10,000 workers – many of whom have become essential workers as they produce vital medical equipment needed to treat the coronavirus.

    “Our tenants have really been doing amazing, amazing things, producing everything from medical gowns to face shields, hand sanitizer and a series of other products,” said Ehrenberg, noting that this equipment is being shipped directly to hospitals.

    Bednark Studio, Voodoo Manufacturing and Farmshelf – previous WCBS Small Business Spotlight subjects housed in the Brooklyn Navy Yard – are contributing to the broad COVID-19 fight. Bednark Studio is manufacturing face shields for frontline hospital workers in the City, 3-D-printing company Voodoo Manufacturing makes FDA-approved medical devices, and Farmshelf has been on the cutting edge of the changes in the U.S. food supply that has been accelerated by the coronavirus outbreak.

    “A lot of people think that manufacturing is dead in New York and it’s not,” Ehrenberg said, adding that because of lower real estate prices in Brooklyn, growing technology companies that emphasize a high standard of craftsmanship and design can attract top talent the Big Apple has to offer.

    The Brooklyn Navy Yard Development Corp. head told Connolly they started communicating with New York City officials and local hospitals about their needs before they contacted business owners to discover that they were ahead of the curve.

    “We had companies who were ordering materials, who have relationships with factories in China, who were buying tens of thousands of gowns be shipped over here and donated,” he said.

    Ehrenberg highlighted the “civic pride” of Brooklyn Navy Yard businesses, saying owners respond to his contacts by asking if there’s more they can do to contribute to the City’s response.

    https://twitter.com/NeilACarousso/status/1252988378498379777

    “The supply chains have just eased up, both, because of the level of demand, but also, you have certain countries (that) are keeping supplies for themselves right now,” he said.

    His tenants have been able to manufacture fully American made products in their factories even before President Donald J. Trump invoked the Korean War era Defense Production Act to mandate U.S. companies to make medical equipment. The President and other government officials, namely New York Governor Andrew Cuomo, have revealed they are relying on countries like China, where the coronavirus originated, to import life-saving equipment such as ventilators and N95 masks.

    Listen to the WCBS Small Business Spotlight Podcast above to hear how businesses in the Brooklyn Navy Yard are revolutionizing American manufacturing in the time of dire need.

    Read More

  • Small Business Survival: Hospitality Company Develops Way To Stay Alive Amid Crisis

    Posted by:

    By Neil A. Carousso

    NEW YORK (WCBS 880) – A New York City-based events company forced to shutter its operations temporarily after eight years in business due to the coronavirus pandemic has developed new revenue streams from adjacent services.

    “Everything was great, 2020’s a huge year for us, could not wait,” William Petz, founder of Quiet Events, Inc. told WCBS 880 of the upward trajectory for his business heading into this year. He has 120,000 people on his e-mail list and hundreds attend each event nationwide.

    That was the sentiment across the business community before the COVID-19 crisis forced the closure of businesses throughout the country. The National Federation of Independent Business (NFIB) Small Business Optimism Index sunk 8.1 points in March to 96.4 – the largest monthly decline in the survey’s history – ending historic business confidence. The NFIB survey indicates business owners are bracing for further loss of revenue amid the rapid recession the global economy was thrust into with the fatal and highly contagious novel virus.

    “You’ll have workplaces that will be filled with different types of reminders and postings designed to change behavior and to ingrain certain type(s) of safe approaches towards how you even navigate the office,” David Lewis, founder of human resources consulting firm OperationsInc, told WCBS 880 Business Reporter Joe Connolly.

    Business owners are adapting and creating new services, some of which may be long-term offerings, as they struggle to stay afloat. That’s the topic on this week’s WCBS Small Business Spotlight focusing on small business survival, sponsored by BNB Bank.

    Quiet Events hosts concert-like experiences with disc jockeys for people to enjoy their favorite genres of music in headphones designed by the company.

    “You don’t have to fight about what club you’re going to tonight because all the clubs are in one,” Petz said.

    If you enjoy pop music, but your friend likes country, for example, you can both enjoy each other’s company while listening to your music of choice from the DJ you prefer.

    “You can enjoy having a meal or drinking with some friends or talking with them without hearing the loudness of the music behind you,” Petz said, adding, “But, then when you put the headphones on, you guys are just jamming out and you have your own personality.”

    Petz said his company is called “Quiet Events” because it is a “fun night out” when you will only hear partiers singing along to the music in their ears, if you aren’t wearing headphones.

    Hospitality businesses such as Quiet Events have been crushed by the coronavirus outbreak.

    “We started to see the impacts already by getting the headphones manufactured in China,” Petz said.

    He laid off 11 of his 13 employees and he stopped taking a paycheck three weeks ago.

    Then, he developed proprietary software to host his Quiet Events virtually as people self-isolate.

    “YouTube, Instagram, Facebook, it’s just one dimension. It’s basically, you’re watching content,” said Petz. “People’s attention needs to be engaged and you need to feel like you’re being social, so that’s what we created – a platform which is patent pending.”

    The platform features a virtual “DJ battle” in which three DJs vie for attention and likes. Attendees can switch between the DJs and can see the percentage of people watching each performer. Petz said that creates the “FOMO” or “fear of missing out” that his company thrives on with its in-person events.

    Quiet Events’ first promoted online shows were last weekend, but as Petz tweaked the virtual experience over the last three weeks, 500-1,000 people participated in each trial event. In the interim, the online events are free, but attendees are encouraged to tip the DJs.

    “They don’t just play; they really do interact,” Petz said of the DJs. “They look at the chatroom. They do shout-outs.”

    He hopes to re-hire his employees in the near future as he works on several adjacent services to bring in revenue while in-person events are banned to stop the spread of the coronavirus.

    “We did this for ourselves, initially for the DJs,” said Petz. “Dell, before we even broadcast it out, somehow, they found out [and they said>, ‘Look, we love what you’re doing and we’d love to create an experience for our employees.’”

    He then saw there was a market for leasing his software to other businesses and organizations to create corporate events on both the Quiet Events website and other companies’ sites.

    “We have a partnership with Crunch Fitness to do fitness events,” Petz said. “Quiet Events also used to do something called Quiet Comedy. It’s three comedians battling it out against each other. So, it’s really three of anything battling and we’re working on making that so it’s not just three but it’s more or less.”

    A traveling nurse company reached out to Quiet Events looking to hire it for a morale-booster as its staff fights its own battle on the frontlines of the COVID-19 health crisis.

    He has also received interest from a charitable organization looking to compensate the DJs for performing for their audience while providing a way for participants to donate to the non-profit’s cause.

    “It’s what entrepreneurs do,” Petz said.

    Hear how entrepreneurs like William Petz are developing solutions and adjacent services to stay afloat and re-hire workers on this week’s WCBS Small Business Spotlight Podcast available on the RADIO.COM app.

    Read More

  • Small Business Survival: Brooklyn Navy Yard Business Ramps Up War-Like Effort to Make Face Shields for Hospital Workers

    Posted by:

    By Neil A. Carousso

    NEW YORK (WCBS 880) – Businesses in the Brooklyn Navy Yard are invigorated with the same spirit and patriotism that defined the East River industrial complex during World War II when factories produced ships used to fight Nazi Germany.

    Michael Bednark reinvented his design and fabrication company named Bednark Studio to make face shields as protective gear for medical professionals in New York who are treating COVID-19 patients. He told Joe Connolly on this week’s WCBS Small Business Spotlight Podcast focusing on small business survival, sponsored by BNB Bank, that he is surrounded by small businesses who are stepping up in the battle against the deadly virus.

    “I’m looking right across the street right now to a very large manufacturer called Cyre Precision. They are manufacturing hospital gowns and other safety equipment for our frontline workers,” Bednark said, adding, “The building to my right, they’re working on a ventilator prototype.”

    At the impetus of the coronavirus outbreak in New York City, which is now the epicenter of the pandemic in the United States, he was forced to layoff workers. When he started hearing reports about the lack of Personal Protective Equipment or PPE for hospital workers, he worked with his design team through a weekend in mid-March to develop a face shield prototype to protect nurses and doctors against the contagious novel virus.

    Bednark was in touch with the New York City Department of Health and Mental Hygiene through the Brooklyn Navy Yard. He sent pictures to the Department late Saturday evening and scheduled a meeting at its Long Island City headquarters for first thing the next morning.

    “We drove over there Sunday morning, we met with them at 9:45, and at 10 AM, they said ‘let’s go with it.’”

    Bednark hired 160 workers and moved into a 5,000 square foot event space in the Duggal Greenhouse in the Brooklyn Navy Yard to maximize social distancing as advised by health experts to slow the spread of coronavirus. Bednark Studio takes employees’ temperatures when they report to work and it sanitizes the workspace every night.

    He orders lunch to be delivered for his workers from local restaurants hit hard by the shutdown of non-essential businesses.

    “Like most New Yorkers, we have a real sense of urgency,” Bednark said.

    He told Connolly his team is averaging 200,000 face shields a day. By comparison, hockey equipment manufacturer Bauer said its Liverpool, New York factory makes 4,000 face shields a day.

    “We welcome anyone to come and start making anything they can, look at what they have around them, what they’re abilities are and figure out a product that they can make,” Bednark said.

    Listen to the WCBS Small Business Podcast above to hear how small businesses are producing vital PPE equipment for hospital workers on the frontlines of the fight against coronavirus.

    Read More

  • Difference Makers: Tri-State Non-Profits Mobilize To Support Those In Need Amid COVID-19 Crisis

    Posted by:

    By Neil A. Carousso

    During this unprecedented time, we continue to share stories of “Difference Makers” in our community. Do you know someone who has gone above and beyond during the coronavirus crisis? Click here to let us know about your local heroes.

    HARTFORD, Conn. (WCBS 880) — The coronavirus pandemic has halted life as we know it, and for the most vulnerable population, non-profit organizations in the Tri-State Area are stepping up to serve.

    Connecticut Gov. Ned Lamont announced the formation of a new charity on Wednesday named Connecticut COVID-19 Charity Connection or 4-CT, founded by two Fairfield County residents, Don Kendall and Ted Yang, who run Social Venture Partners – Connecticut, which is a collective of donors and other philanthropic groups.

    There are 12-14 non-profits in the state that are now working together as part of 4-CT to provide resources such as housing, food delivery for the elderly, and child care for those in need.

    “One of the things we’re also trying to do with 4-CT is not only provide the resources and the strategic investment, but also perhaps provide a funnel for the young people who are at home,” said Lamont, adding that it can offer a minimum wage job for students home from school because of the pandemic.

    https://omny.fm/shows/wcbs-880-difference-makers/tri-state-non-profits-support-the-most-vulnerable

    Lamont pointed to food banks that are overwhelmed by demand. Volunteers and minimum wage workers are needed to deliver nutritious food to people’s homes while adhering to social distancing guidelines. Most people unable to get food are most vulnerable to contracting coronavirus, especially elderly residents.

    There are people who would like to volunteer, but are concerned about their own safety.

    “Volunteers who used to serve food at the soup kitchen are now driving,” said David Munshine, of the Munshine Group, based in New Jersey, which specializes in marketing for non-profit organizations.

    Arm In Arm, an organization in Princeton and Trenton, they are delivering to doorsteps,” Munshine told WCBS producer Neil A. Carousso. “They’ve seen a surge in volunteers, who when they go out to get their own groceries, they can drop off a few bags of groceries for people who can’t get out.”

    Building Homes for Heroes was established after 9/11 to provide mortgage-free homes to veterans wounded in Iraq and Afghanistan. It is now sending money to vets who are losing wages because of the coronavirus pandemic.

    “Those who have been traumatized in the past, those who suffer from PTSD, any sort of trauma is a trigger for many of them, unfortunately, and [the coronavirus pandemic] certainly meets that definition,” Munshine said, noting many Americans are living paycheck to paycheck.

    Seventy-eight percent of Americans say they’re living paycheck to paycheck, according to a 2017 report by employment website CareerBuilder.

    https://omny.fm/shows/wcbs-880-difference-makers/stamford-mayor-david-martin-is-mobilizing-voluntee

    Stamford Mayor David Martin launched “Stamford Together” – a citywide volunteer program to provide support for the emergency response efforts related to the COVID-19 health crisis.

    “Senior outreach program: Some of them are alone and they may need help getting their prescription, or getting food from the grocery store, or getting meals delivered or whatever it is that they may have as a special need,” Mayor Martin told WCBS 880 reporter Sean Adams.

    One can also distribute meals to school children and those with medical experience are needed to test patients for coronavirus.

    “I really am moved by the fact that people are coming forward who want to volunteer, who want to help during this crisis,” Mayor Martin said, emphasizing every precaution will be taken to protect volunteers.

    Tri-State Non-Profit Organizations in Need of Volunteers and Resources:

    Arm In Arm​

    Building Homes for Heroes

    Monmouth Conservation Foundation

    Mustard Seed School

    nourish.NJ

    Project Self-Sufficiency

    Stamford Together

    4-CT

    Front-line Appreciation Group

    Feed the Frontline Workers of NYC

    Read More

Sign Up for Free Email Updates
Get the latest content first.
We respect your privacy.