Neil A. Carousso produces and co-hosts WCBS Newsradio 880’s Small Business Spotlight series with Joe Connolly. Click here to watch the weekly video segments featuring advice for business owners on survival, recovery and growth opportunities.

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  • ‘Hope, Resiliency, and Strength:’ Lasting Message of WTC Site 20 Years after 9/11

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    By Joe Connolly and Neil A. Carousso

    NEW YORK (WCBS 880) — The World Trade Center site is a living, breathing memorial of the people lost in the September 11 terrorist attacks, a bustling business district and architectural wonder that stands tall as a sign of freedom and New York’s resilience in recovering from the fateful tragedy.

    “I think there is a responsibility that whatever sadness and tragedy has befallen a place, at the end, there needs to be a message of hope, resilience and strength,” said architect Daniel Libeskind on the WCBS Small Business Spotlight, sponsored by Dime Community Bank.

    The tear-jerking reflecting pools, the breathtaking Freedom Tower, and the awe-inspiring Oculus Transportation Hub were all part of Libeskind’s master plan to revitalize the site after 9/11.

    “That’s what the spirit of humanity is. It’s not just to give in to the irretrievable and irreversible past. It’s to show that we can overcome it; we will not forget it,” he said.

    Libeskind is a world-famous architect whose designs include the Jewish Museum Berlin and hundreds of modern buildings enjoyed by millions around the world from the United States to Europe and beyond. He was born and raised in Poland to Holocaust survivors and was among the last to immigrate to New York by boat into Ellis Island.

    “You have to be a lucky man to be living in New York to be able to take the subway or walk somewhere into a corner of New York that is maybe 10 blocks away from you but it’s a different New York,” he said, continuing, “That’s the beauty of New York. You move a few blocks and you’re in a different neighborhood. New York is really a kaleidoscope of diversity.”

    Libeskind told Joe Connolly and Neil A. Carousso that exploring and experiencing the city is a quintessential act for himself as an architect, but said it can be inspiring for anyone. Attracted to the energy of New York City, he is confident the offices at the World Trade Center will be at full capacity again after the COVID-19 pandemic, because while working from home is convenient, he believes the collaborative and creative work that can be achieved in the social space of the office is unmatched.

    “There’s no doubt that offices will continue to play a key role and I really know it from my own office, which is in Lower Manhattan, that it’s so inspiring to have people back in the office, seeing each other, working together. It’s irreplaceable. You can never do it from your home that way,” Libeskind said.

    He noted many offices are being reconstructed to meet the new pandemic demands of distance and ventilation and supports converting empty offices into residential buildings.

    “When we were building Ground Zero, many of the great office buildings, which were already modern office buildings, were being converted to residential buildings and that has brought a lot of life to Lower Manhattan,” said Libeskind, hopeful that doing so now will improve the city’s affordability.

    He told WCBS 880 he has been working on designing modern New York City Housing Authority (NYCHA) buildings for elderly residents in Brooklyn and Long Island City and believes introducing quality architecture and greater living space will attract new, talented people to live and work in New York.

    Watch Joe Connolly and Neil A. Carousso’s conversation with world-famous architect Daniel Libeskind for a reflection on the World Trade Center revitalization and discussion about New York City’s post-pandemic future on the WCBS Small Business Spotlight video above.

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  • Hurricane Ida Causes Deadly Flooding and Widespread Devastation from Louisiana to New York; Afghanistan War Ends but Americans are Left Behind

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    Produced by Neil A. Carousso

    NEW YORK (WCBS 880) — Hurricane Ida caused deadly flooding in the Northeast Wednesday night into Thursday with widespread damage and road closures lasting past Friday.

    https://omny.fm/shows/880-weekly-rewind/hurricane-ida-causes-deadly-flooding-and-widesprea

    Lynda Lopez anchors team coverage from across the Tri-State on The 880 Weekly Rewind and checks in on the devastation in Louisiana where residents could remain without power into a second week after Ida made landfall Sunday as a category 4 hurricane.

    Plus, producer Neil A. Carousso talked to Dion Nissenbaum who covers U.S. Middle East policy for The Wall Street Journal about the hundreds of Americans and thousands of Afghan allies left behind after United States troops completed their withdrawal from Afghanistan on Monday, including an Afghan interpreter who helped rescue then-Sen. Joe Biden in 2008.

    Subscribe and download The 880 Weekly Rewind podcast for in-depth reporting and deeper analysis of the top stories of the week, produced by Neil A. Carousso, for WCBS-AM New York.

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  • NY Business Leader on Why Pandemic Recovery is More Complex than 9/11

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    By Joe Connolly and Neil A. Carousso

    NEW YORK (WCBS 880) — Kathryn S. Wylde has been president of the Partnership for New York City since 2001, thrust into the devastation of 9/11 and the business recovery effort when fear of another terrorist attack clouded whether Manhattan would ever come back.

    Wylde hosted strategy sessions with then-Governor George Pataki and Sens. Charles Schumer and Hillary Clinton at the Partnership’s Downtown offices in the aftermath. But, she told Joe Connolly and Neil A. Carousso on the WCBS Small Business Spotlight, sponsored by Dime Community Bank, that the economic issues were more clear 20 years ago compared to the complexity of the COVID-19 pandemic.

    “We were able to be ready for recovery by January,” she said. “We hosted the Davos World Economic Forum at the Waldorf and had thousands of notable leaders of countries and businesses from around the world flying into New York.”

    International travel is still not fully open. The city’s offices were not open at 100 percent until June 15, 2021 – 15 months after the coronavirus forced large-scale shutdowns to control the spread of the disease.

    Wylde says New York has suffered immeasurable financial losses as a result of the pandemic.

    “On 9/11, we had the temporary displacement of 3,000 small businesses and we lost about 130,000 jobs – most of which were recovered completely within a year and a half/two years. Today, we’re down 462,000 jobs and we don’t know how many of those are going to come back,” the business leader said.

    She told WCBS 880 that small businesses in retail and hospitality may never be the same. But, there has been record venture capital investments in new professional services companies that are catering to pandemic needs. Their biggest challenge, Wylde said, is competing for workers.

    The Partnership for New York City lists 387,000 open job postings. With a tight labor market and a work from home environment, hiring skilled workers remains a major hurdle this fall.

    “Today, we’re economically, at a macro level, in better shape, but the implications of this whole remote work situation and what’s happened to our brick-and-mortar economy – the small businesses – which are 9 percent of the economy but they’re 20 percent of the jobs – we don’t know how much of those are coming back – both the businesses or the jobs. We don’t really know the damage caused a year and a half into this,” Wylde said, noting large businesses are better positioned for the post-pandemic economy because they amass greater resources.

    She is concerned emerging variants of COVD-19 that are more transmissible and more contagious, and potentially could weaken vaccine efficacy, might require new shutdowns that could wipe out some sectors.

    Despite the widescale problems, Wylde remains optimistic about New York’s recovery. When asked how she keeps going, she told Connolly and Carousso she is encouraged that communities have come together, which she said is reminiscent of the 1970s and early 1980s when the city was faced with a fiscal crisis that ignited a seismic shift from mostly industrial work to a service economy.

    “The same thing I’ve seen happening while government was focused full bore on the health crisis, communities came together to support each other, and to provide services, and to make sure neighbors had groceries, and that the elderly had visitors, and that the health care workers were applauded with pots and pans as they were going off to save lives,” Wylde explained. “I’ve seen communities come together in a way that demonstrates the strength and resilience of New York.”

    Watch Joe Connolly and Neil A. Carousso’s full conversation with Kathryn Wylde on the Small Business Spotlight video above.

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  • WCBS 880 Weekly Rewind: Afghanistan Evacuation Turns Deadly, China Blames the U.S. for COVID, Kathy Hochul Takes the Reigns of New York

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    Produced by Neil A. Carousso

    NEW YORK (WCBS 880) — U.S. forces pressed ahead with evacuation efforts of American citizens and Afghan allies Friday, a day after an ISIS suicide bomber killed 13 United States service members and hundreds of Afghans and under threats of more attacks. President Joe Biden is sticking to the Tuesday deadline to withdraw all troops from Afghanistan.

    https://omny.fm/shows/880-weekly-rewind/afghanistan-evacuation-turns-deadly-china-blames-t

    WCBS anchor Steve Scott filled in for Lynda Lopez on The 880 Weekly Rewind and examined the urgent evacuations in Kabul with CBS News Military Consultant and Retired Army Col. Jeff McCausland.

    WCBS’ Paul Murnane looked into the “inconclusive” report on the origins of the coronavirus with CBS News Asia Correspondent Ramy Inocencio who has been reporting in Wuhan and Hong Kong on how China has flipped the script on the United States, blaming the U.S. for the virus without evidence.

    In New York, history was made as Gov. Kathy Hochul became the first female executive in the state. She hit the ground running with a series of COVID-related policies, including masks and vaccinations in schools and promising to get federal relief funds to landlords, which had been stalled under her predecessor Andrew Cuomo’s administration. Hochul also vowed to be transparent and acknowledged nearly 12,000 more deaths due to COVID-19 than Cuomo said publicly.

    Subscribe and download The 880 Weekly Rewind podcast for in-depth reporting and deeper analysis of the top stories of the week, produced by Neil A. Carousso, for WCBS-AM New York.

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  • World Trade Center Performing Arts Center Aims to Lead NYC’s Cultural Revitalization

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    By Joe Connolly and Neil A. Carousso

    NEW YORK (WCBS 880) — The Ronald O. Perelman Performing Arts Center is the last piece to the recovery and revitalization of the World Trade Center site after the September 11 terrorist attacks. It will also aid in New York’s pandemic recovery when it opens in 2023 – delayed because of COVID-19.

    “The performing arts sector is the last to come back, but it’s coming back roaring,” said Leslie Koch, president of the Perelman Performing Arts Center.

    On the WCBS Small Business Spotlight, sponsored by Dime Community Bank, Koch pointed out to Joe Connolly and Neil A. Carousso some parallels between the 9/11 and pandemic recovery efforts.

    “The planning back in 2003 that resulted in the master plan said we need to have culture on the 16 acres because New York needs to not only memorialize what was lost here on 9/11 and rebuild the offices that were destroyed, but this site needs to be a living, breathing part of New York,” she said. “We’re that symbol again.”

    She believes that people are suffering “creative loss” by working remotely because New York City offers a vibrant experience of arts and entertainment, which attracts many people to the city in the first place.

    When the Perelman Performing Arts Center opens, it will be a public place where arts and entertainment intersect with New York’s restaurants and financial industry.

    Koch describes it as the “living room of the World Trade Center” where it will host free performances on a small stage on the first floor and a variety of theater, dance, film, opera and more music upstairs.

    “The Perelman Arts Center at the World Trade Center is a critical piece not just for the revitalization and return of Lower Manhattan, which is an office district and also a place where thousands of people live and millions of people visit, but also for New York broadly that New York is always investing again,” Koch said.

    She sees culture as the vehicle to get New Yorkers to participate in the economic recovery.

    Before leading the World Trade Center’s arts project beginning in 2019, Koch oversaw the redevelopment and rejuvenation of Governor’s Island from a military base to a park and thriving business and recreation center. She served as president and chief executive officer of the Trust for Governor’s Island from 2006-2016.

    Connolly asked her what advice she has for young artists looking to make it to the big time. Koch responded by saying, “Follow your passion and know your numbers.” She noted that’s applicable to people in any industry.

    “One of the great things about when artists follow our passion is that that’s something that the rest of us get to experience and enjoy,” she added.

    The pandemic shut down impacted businesses and workers across the hospitality industry. Entertainers were among those who struggled to survive when performances were canceled. Koch told WCBS 880 many artists discovered new creative ways to reach audiences virtually.

    “You put a performance on the screen, and all of a sudden, you have audience members in Tanzania, and Singapore, and Utah. New York is the capital of the arts for the world and I think that digital is helping make that even stronger,” she said.

    Get an inside look at the development of the Perelman Performing Arts Center at the World Trade Center and see how performances are helping the city emerge from the pandemic on the WCBS Small Business Spotlight video above.

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