Neil A. Carousso produces and co-hosts WCBS Newsradio 880’s Small Business Spotlight series with Joe Connolly. Click here to watch the weekly video segments featuring advice for business owners on survival, recovery and growth opportunities.

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  • WCBS Virtual Business Breakfast LIVE: Featuring Fmr. PepsiCo CEO Indra Nooyi

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    Executive produced by Neil A. Carousso

    SAVE THE DATE: Participate in a LIVE conversation with one of Forbes’ Most Powerful Women in Business on Thursday, March 24 at 9 AM EDT at WCBS880.com!

    NEW YORK (WCBS 880) – Join WCBS business reporter Joe Connolly live on Thursday, March 24 at 9 AM ET for a discussion with Indra Nooyi, an international star of business who came from humble beginnings in India and rose through the corporate ranks to lead and transform PepsiCo, headquartered in Westchester County.

    Nooyi is one of the most influential, admired and forward-thinking leaders of our time.

    As a Fortune 500 CEO, she spearheaded PepsiCo’s Performance with Purpose initiative to develop more health-conscious and nutritious products while limiting the company’s environmental footprint, which was initially met with resistance from her fellow executives. Nooyi will address the art of making tough decisions aimed at long-term growth and sustainability.

    “Business today is not for people who sort of are stuck in the business models of the past,” Nooyi said in a conversation with Connolly in advance of the live virtual event. “You’ve got to sit down and say, ‘Coming out of the pandemic, given where consumers are going, how’s my offering differentiated enough that people want to come to it? And, how do I then figure out how to get in in front of the consumer and keep that excitement and novelty factor going?’”

    She will also answer your questions throughout the virtual event during “LIVE with Joe” segments in which Connolly will facilitate an engaging conversation between Nooyi and our loyal audience of business owners, entrepreneurs and dreamers. You’ll be able to comment during the livestream with questions on sales, operations, labor, or anything else you would like to ask Nooyi. Don’t miss out on this once-in-a-lifetime opportunity to get business advice from a giant in corporate America!

    “You don’t have to use shareholder value, but for small and medium-sized enterprises, thinking back and saying, ‘How do I keep growing?’ Growth is oxygen,” explained Nooyi, adding she uses profitability to measure business growth. “You’re not in the nonprofit business. How do you grow and generate profits at the same time?”

    Indra K. Nooyi is the author of the book “My Life in Full: Work, Family and Our Future” in which she offers a blueprint for advancing society in a post-pandemic world. Photo credit Penguin Random House

    The Yale University alumna is the author of the book “My Life in Full: Work, Family and Our Future” in which she offers a blueprint for advancing society in a post-pandemic world. Nooyi, a mother of two daughters, writes about her challenges raising a family while traveling and working long hours. She will share her inspiring story juggling family and career, and her message for today’s business leaders on how to set your team up for success and achieve work-life balance.

    As a resident of Connecticut, Nooyi serves as co-chair of Gov. Ned Lamont’s Reopen Connecticut Advisory Group, which consists of a panel of local health, business, workforce, and education leaders who have consulted on the reopening of the state’s economy during the COVID-19 health emergency. In this role, Nooyi has taken steps to learn epidemiology from health experts to inform her recommendations on the economic recovery.

    Nooyi is the epitome of the American Dream and a firm believer in how businesses can make a difference, inspire generations, and rebuild communities. On the WCBS Virtual Business Breakfast, she will give business owners an inspirational message for recovering fully from COVID-19 and innovating for long-term success. Nooyi will also provide specific growth ideas that you can apply to your business.

    Join Joe Connolly and Indra Nooyi for the WCBS Virtual Business Breakfast LIVE on Thursday, March 24. Log on to WCBS880.com at 9 AM ET to watch and participate. We look forward to connecting with you then!

    About Indra Nooyi:

    Indra Nooyi, former PepsiCo Chairman & CEO Photo credit Indra Nooyi

    Indra Nooyi is the former Chairman and CEO of PepsiCo (2006-2019); a Fortune 50 company with operations in more than 180 countries.

    In this role, Mrs. Nooyi was the chief architect of Performance with Purpose, PepsiCo’s pledge to do what’s right for the business by being responsive to the needs of the world around us. As part of Performance with Purpose, PepsiCo was focused on delivering sustained growth by making more nutritious products, limiting its environmental footprint and protecting the planet, and empowering its associates and people in the communities it serves. During her tenure, PepsiCo grew net revenue more than 80%, and PepsiCo’s total shareholder return was 162%. Nooyi directed the company’s global strategy for more than a decade and led its transformation, including the divestiture of its restaurants into the successful YUM! Brands, Inc., the acquisition of Tropicana and the merger with Quaker Oats that brought the vital Quaker and Gatorade businesses to PepsiCo, the merger with PepsiCo’s anchor bottlers, and the acquisition of the Russian company Wimm-Bill-Dann, the largest international acquisition in PepsiCo’s history.

    Prior to becoming CEO, Mrs. Nooyi served as PepsiCo’s President and Chief Financial Officer beginning in 2001, when she was also named to the company’s Board of Directors. She was responsible for corporate functions, including finance, strategy, business process optimization, corporate platforms and innovation, procurement, investor relations and information technology. From February 2000 to April 2001, Mrs. Nooyi was Senior Vice President and Chief Financial Officer of PepsiCo. Mrs. Nooyi also served as PepsiCo’s Senior Vice President, Corporate Strategy and Development from 1996 until 2000, and as PepsiCo’s Senior Vice President, Strategic Planning from 1994 until 1996. Before joining PepsiCo in 1994, Mrs. Nooyi spent four years as Senior Vice President of Strategy, Planning and Strategic Marketing for Asea Brown Boveri, a Zurich-based industrials company.

    She was part of the top management team responsible for the company’s U.S. business as well as its worldwide industrial businesses, representing about $10 billion of ABB’s $30 billion in global sales. Between 1986 and 1990, Mrs. Nooyi worked for Motorola, where she was Vice President and Director of Corporate Strategy and Planning, having joined the company as the business development executive responsible for its automotive and industrial electronic group. Prior to Motorola, she spent six years directing international corporate strategy projects at The Boston Consulting Group. Her clients ranged from textiles and consumer goods companies to retailers and specialty chemicals producers. Mrs. Nooyi began her career in India, where she held product manager positions at Johnson & Johnson and Mettur Beardsell, Ltd., a textile firm.

    Mrs. Nooyi served as a member of the PepsiCo Board of Directors from 2001 and February 2019. Mrs. Nooyi is now a member of the board of Amazon, where she chairs the audit committee. She sits on the supervisory board of Philips, where she is also a member of the nominating and corporate governance committee. She is a member of the International Advisory Council of Temasek; an independent director of the International Cricket Council; and a member of the American Academy of Arts & Sciences. She is on the Dean’s Advisory Council at MIT’s School of Engineering, and a member of the MIT Corporation. She also serves on the boards of the Memorial Sloan Kettering Cancer Center and the Partnership for Public Service. Additionally, Mrs. Nooyi is the Class of 1951 Chair for the Study of Leadership at West Point where she helps enhance the ability of both the Department of Behavioral Sciences and Leadership and the U.S. Military Academy to fulfill the mission of developing leaders of character. She also serves as an advisor to several early-stage companies.

    She is the author of the book, My Life in Full: Work, Family and Our Future, her much-anticipated memoir that offers insight and a call-to-action from one of the world’s most-admired business leaders on how our society can blend work and family — and advance women — in the 21st century. Mrs. Nooyi has received fifteen honorary degrees. In 2007, the Government of India awarded her the Padma Bhushan, the country’s 3rd highest civilian honor. That same year, she was named an “Outstanding American by Choice” by the US State Department. In 2019, her portrait was inducted into the Smithsonian National Portrait Gallery. In 2021, Indra became an elected member of the American Philosophical Society and joined the Board of Trustees of the National Gallery of Art. She was also inducted into the Asian Hall of Fame and National Women’s Hall of Fame.

    She holds a B.S. from Madras Christian College, an M.B.A. from the Indian Institute of Management in Calcutta, and a Master of Public and Private Management from Yale University.

    Mrs. Nooyi is married to Raj Nooyi and has two daughters, Preetha and Tara.

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  • Car Dealerships Find New Revenue Streams Amid Supply Chain Crunch

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    By Joe Connolly and Neil A. Carousso

    BRANFORD, Conn. (WCBS 880) — The automotive industry has been facing some of the worst lingering economic impacts from the COVID-19 pandemic. It has forced manufacturing plants and dealerships to make adjustments to its processes in order to serve customers.

    A pandemic pivot two years ago at Premier Automotive Group in Branford, CT became an entirely new business model that has optimized the customer experience.

    “We came up with a digital model and and quite frankly, it was a model that we had for several years that customers didn’t really use a lot and that’s where they could take the process and buy the entire car online,” said Premier Automotive Group president Robert Alvine on the WCBS Small Business Spotlight, sponsored by Dime Community Bank.

    He said 20 percent of their customers now buy and lease cars fully online then Premier delivers it to their home or office.

    “We realized that customers kind of liked the process and whether they like the entire process or part of the process, we wanted to keep that digital process in place,” he said. “We at least can tell a customer that we’re going to sell you the car the way that you want to buy it.”

    It’s that high-level of customer service that has kept Alvine in business for more than 21 years. He started his career in commercial banking where he saw first-hand the strong relationships between bank managers and their customers. That’s a key element Alvine has implemented at his dealerships.

    “We have really tried hard to make sure that we have an authentic experience and a transparent experience for everyone,” he said.

    The biggest challenge for car dealerships and their customers are the ongoing supply chain issues. There are fewer cars on the lot than usual, meaning it could take months for someone to get the make and model they want.

    “I think there’s going to be an amazing forensic on this entire thing in the supply chain and materials because we’re seeing the complete downfall of the just-in-time inventory processes in manufacturing plants,” said Alvine, continuing, “When the raw materials aren’t available just-in-time, there’s no stock piles with them. And I think some last year, if you look at some of the car companies that made some good gains, they’re ones that might have had some stockpiles of parts.”

    He notes car dealerships are “hoarding” the supply of new vehicles that they have on their lots rather than trading with other dealerships as they would pre-pandemic.

    “Used cars are rising in price because there (are) more used cars available than there are new cars available,” Alvine said, adding that used cars appreciated 30 percent in value last year. That’s highly unusual for a depreciating asset.

    Because people are keeping their cars longer, there’s greater demand for automotive parts to improve used car performance. Premier Subaru in Branford began selling parts online in 2007 under a different branding. Fifteen years later, that adjacent service helped the group survive the pandemic.

    “That’s like a supplemental line, if you will and we sell parts, believe it or not, all over the globe,” said Alvine.

    Premier keeps its parts inventory in-house.

    See more on the solutions car dealerships and manufacturers are coming up with to combat pandemic pressures on the Small Business Spotlight video above.

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  • 1010 WINS Neighborhood Spotlight: Featuring Staten Island’s Downtown District

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    Executive produced by Neil A. Carousso

    NEW YORK (1010 WINS) – The 1010 WINS Neighborhood Spotlight on the Staten Island Downtown District on the North Shore, sponsored by Dime Community Bank and the Staten Island Chamber of Commerce.

    Watch the 1010 WINS Neighborhood Spotlight on the Downtown District of Staten Island, where you will hear all about the exciting enhancements to the area, including from the Staten Island Chamber of Commerce, The Staten Island FerryHawks, and The Angiuli Group – who has been investing and developing properties along the North Shore.

    You will also see three organizations who have made a positive difference on Staten Island, who will be awarded the 1010 WINS Community Leadership Awards.

    This will also be the kick-off for the 1010 WINS Small Business $10K Challenge – perhaps your business will be our next $10K winner?

    PROGRAM

    Moderator and Emcee:  

    – Rob Walsh, former NYC Commissioner of Small Business Services and 1010 WINS Anchor of “The Bottom Line for Small Business.”

    The 1010 WINS Community Leadership Awards Recipients:

    – St. George Theatre – Doreen Cugno, President & CEO and Luanne Sorrentino, Co-Founder

    – The Staten Island Chamber of Commerce – Linda Baran, President and CEO

    – Bobby Digi, Owner of O’Henry’s Publick House and Executive Director of Island Voice

    Panelists:

    – Linda Baran, President and CEO – The Staten Island Chamber of Commerce

    – Sam Angiuli, COO – The Angiuli Group

    – Gary Perone, General Manager and Vice President – Staten Island FerryHawks Baseball Team

    Announcement of the 1010 WINS Small Business $10K Challenge

    – Mark Businski, Director of Strategic Partnerships – 1010 WINS

    $10K Challenge
    Photo credit WINS-AM

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  • Small Business Comeback Tour: Cougar Headquarters

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    By Joe Connolly and Neil A. Carousso

    CRANFORD, NJ (WCBS 880) — This local business is lifting the spirits of communities across New Jersey.

    Donna Marino, the owner of Cranford-based Cougar Headquarters, is elated to once again be fielding inquiries from schools and community organizations for spiritwear and youth sports uniforms across New Jersey as COVID-19 cases ease and her business rebounds.

    “We’re in more and more areas and hearing from more and more schools,” she said on the WCBS Small Business Comeback Tour, sponsored by PSE&G.

    “We’re reaching much further areas in the varsity jacket business. We’re in Irvington, Jersey City, we’re going much further than the Union County area.”

    Cougar Headquarters also prints lawn signs and does screen printing, which started out as an e-commerce business before the store in Cranford became available.

    “I was in the men’s formalwear business for 17 years and I was in the garment business really my whole life until this opportunity presented itself,” Marino said.

    The small business also creates fundraising websites for schools and non-profit organizations – a service that helped supplement their revenue loss when they were shut down. At the height of the pandemic, Cougar Headquarters created a Cranford Strong t-shirt fundraiser and raised more than $5,000 for the local food bank Cranford Family Care.

    Watch the Small Business Comeback Tour video for more about Cougar Headquarters above.

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  • What’s Up New York Exclusive on Broadway

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    Produced by Carousso Enterprises, LLC and NY2C Corp.

    NEW YORK, NY — Here are the must-see new Broadway shows this spring season.

    This week, NY2C’s What’s Up New York gets an exclusive behind-the-scenes look at one of Broadway’s hottest new musicals: Noble Family.

    NY2C’s flagship digital series “What’s Up New York” is produced and written by Carousso Enterprises, LLC.

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