Neil A. Carousso produces and co-hosts WCBS Newsradio 880’s Small Business Spotlight series with Joe Connolly. Click here to watch the weekly video segments featuring advice for business owners on survival, recovery and growth opportunities.

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  • Flatiron District Businesses Brace for Second Wave of COVID-19

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    By Neil A. Carousso

    NEW YORK (WCBS 880) — The Flatiron District – world-famous for being a vibrant technology hub, higher education center and home to restaurants, retail and tourism – is now bracing for a surge in COVID-19 infections and hospitalizations that could lead to industry shutdowns as a measure to help quell the spread.

    James Mettham, executive director of the Flatiron/23rd Street Partnership, told Joe Connolly and Neil A. Carousso on the WCBS Small Business Spotlight, sponsored by BNB Bank, that a second shutdown without “true relief” in the form of forgivable federal government loans or grants, which would need to passed by Congress, would stifle business recovery.

    The Business Improvement District says 75 percent of ground-floor food, retail and services businesses have reopened or never shutdown, deemed essential, in the spring. They had to pivot in March to survive.

    Small businesses that already had an e-commerce platform are best positioned to stay afloat; others are catching up and struggling to compete with Amazon, Wal-Mart and other large companies that have seen sales accelerate in the pandemic. Amazon’s sales are up 53 percent while Wal-Mart, with a growing e-commerce site, has seen sales rise 45 percent.

    Mettham told WCBS 880 some food businesses in the Flatiron District have had success through so-called “re-targeting.”

    “It’s been really trying to push their goods towards local residents – folks that they can rely on being in the neighborhood and familiar with their business,” he explained.

    Loyalty initiatives have also helped stores attract customers who want to support their local businesses.

    Many, though, say commercial rent prices must come down for businesses to survive and new businesses to thrive.

    “Landlords and tenants both understand that a vibrant neighborhood that’s occupied with a mix of uses ranging with office workers, hospitality, visitors (and) students is all in the best interest of everyone,” Mettham said.

    He told Connolly and Carousso several new restaurants have taken advantage of reduced entry costs and opened their doors in the Flatiron District. The BID veteran believes the two sides will negotiate and come to an agreement because the local economy depends on it; the pandemic has underscored how one industry impacts the other in a connected economy like New York.

    Before joining the Flatiron District/23rd Street Partnership, Mettham served as managing director of finance and operations at the Downtown Brooklyn Partnership. He was also assistant commissioner of the New York City Department of Small Business Services (SBS) Neighborhood Development Division and executive director of SBS’ Business Improvement District Program.

    On the WCBS Small Business Spotlight, Mettham talks about the Flatiron District with reverence of its history and promise for a post-pandemic city. He sees new technology companies entering the previously bustling neighborhood, which he believes is reminiscent of the tech boom in the 1990s in Manhattan South, which earned it the moniker “Silicon Alley.”

    “It’s been very both resilient and flexible and innovative in its character over the years,” Mettham said, continuing, “Whether it’s been from the photography industry, the table top industry, original Silicon Alley 20 years ago, it’s always been able to build on its successes, reinvent itself and I don’t think this is going to require a full reinvention.”

    Hear more about the new businesses opening in the Flatiron District and how existing ones are bracing for the second wave of the pandemic on the WCBS Small Business Spotlight Podcast on the RADIO.COM app or on the media player above.

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  • Week In Sound: ‘COVID Hell’

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    NEW YORK (WCBS 880) — Promise of a COVID-19 vaccine provided hope this week while infections, hospitalizations and deaths are surging nationwide.

    https://omny.fm/shows/880-weekly-rewind/week-in-sound-covid-hell

    Listen back to the Week In Sound as heard on WCBS Newsradio 880, produced by Neil A. Carousso, on the media player above.

    You can listen to The 880 Weekly Rewind with Lynda Lopez Friday nights at 7 PM ET for a deeper understanding of the top local, national and international stories of the week, featuring interviews with newsmakers and the Week/Month In Sound audio file.

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  • New Black Entrepreneurship Program Guides Members to Capitalize on Skills

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    By Joe Connolly and Neil A. Carousso

    NEW YORK (WCBS 880) — A new program has gotten corporate sponsors to fund 350 learning tools and videos to help budding Black entrepreneurs grow their businesses and tackle economic inequities exposed in the coronavirus pandemic.

    The Black Entrepreneur Initiative has brought together a group of community leaders and entrepreneurs to guide 100,000 Black business owners, including journalist and actress Cathleen Trigg-Jones who started a production company in 2006 after working on then-Sen. Joe Biden’s communications team.

    She told Joe Connolly on the WCBS Small Business Spotlight, sponsored by BNB Bank, that her first sale came while she was working as a news anchor for Fox 5 and My 9 in New York City and supporting her husband’s marketing and shooting and editing commercials for his medical practice.

    “His business was growing and people started asking hm, ‘How did you do it?'” Trigg-Jones explained. “The clients started coming my way.”

    Her company Catscape Productions produces entertaining and socially-focused content for networks, including NBC, CNN, FOX, TNT, MSG, MTV and CNBC. Trigg-Jones has acted in the CBS drama “Madam Secretary,” “House of Cards” on Netflix and SHOWTIME’s “Homeland.”

    She told Connolly that her business, like many, started with a passion for media; she developed her business skills over time.

    “Start a business because it’s something that you’re passionate about, something that you are an expert in,” Trigg-Jones said. “Customers are looking for authenticity.”

    Through the Black Entrepreneur Initiative in partnership with The Lonely Entrepreneur, a New York-based nonprofit, members learn management tools, vendor relations, payroll and other foundational skills needed to grow a business.

    Ambassadors, like Trigg-Jones, share their life experiences through weekly live coaching sessions intended to encourage Black entrepreneurs to fight through adversity and systemic issues they face. The Federal Reserve recently found white families earn eight-times the amount of typical Black families; economists believe the wealth gap is widening in the pandemic.

    “I was left at an orphanage as a baby and I spent the first couple of years of my life in foster care,” she told WCBS 880 of her message to members.
    “There are no mistakes in life. There’s just growth and there’s just opportunity if you just believe and if you’re open to it.”

    Learn more about Trigg-Jones’ inspiring story and the Black Entrepreneur Initiative on the WCBS Small Business Spotlight Podcast on the RADIO.COM app or the media player above.

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  • Hungerthon 2020: ‘This is a crisis of epic proportions’

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    It is estimated that almost 2 million New York City residents, or approximately one in four people, will face hunger this year.

    In a normal year, New York City would see over 25 million visits to soup kitchens and food pantries by individuals and families to meet their basic human need for food. That number may triple because of the pandemic this year.

    Noreen Springstead, the executive director of WhyHunger, a not for profit NYC-based organization working to end hunger and poverty, says we’re facing a crisis “of epic proportions.”

    In an interview with WCBS 880 preparing for this year’s Hungerthon radio fundraiser Springstead said, “I think the pandemic has been illuminating to just how close people were living to the edge of being on a food line.”

    Each year for the past four decades WhyHunger harnesses the power of local radio stations like WCBS Newsradio 880 to raise funds for their efforts and raise awareness to the fight against hunger and poverty.

    Springstead, a guest on this week’s 880 In Depth podcast said, “Our work is more important than ever because the human need has increased dramatically.”

    Springstead joined WhyHunger partner Dr. Melony Samuels from The Campaign to Fight Hunger in New York City, a Bed-Stuy, Brooklyn-based food pantry that has been on the front lines for more than two decades.

    Dr. Samuels says her organization has seen a 75% increase in people coming to seek help this year because of the pandemic. In the first three months of the COVID-19 crisis they were literally running out of nutritious food to hand out to people in need.

    “It had gotten to a panic stage” and Dr. Samuels says these next few months could be just as difficult.

    “January, February, and March when no one thinks about hunger, that’s when it really hits,” Dr. Samuels said.

    Springstead says, “These are Great Depression era soup lines, bread lines, food lines. We haven’t seen a hunger crisis like this.”

    Hungerthon is a chance for New Yorkers or anyone across the WCBS 880 listening area to pitch in and contribute to this cause. WhyHunger partners with various organizations to present one-of-a-kind auction items that people can bid on with the proceeds going to WhyHunger.

    All auction items can be found at Hungerthon.org.

    WCBS 880 has our own list of experiences that we are offering this year like video meet and greets with various members of the staff including Wayne Cabot, Tom Kaminski, Joe Connolly, Craig Allen and Lynda Lopez. All of the 880 items can be found at Hungerthon.org/WCBS880.

    One of the items we are also promoting is a virtual concert with Tom Chapin, the brother of WhyHunger founder Harry Chapin.

    In an interview with WCBS 880 for Hungerthon, Tom Chapin told our Wayne Cabot and Tom Kaminski that this year is most important to help.

    “We’re all facing this incredible pandemic now and its’ even worse right now,” he said.

    The pandemic came in a year where WhyHunger and the Chapin family celebrated the release of a documentary about the life and work of Harry Chapin called “Harry Chapin: When In Doubt, Do Something.”

    Tom Chapin told WCBS 880, “Think about it. He died in 1981, that’s 39 years ago and we’re still talking about him and these organizations, WhyHunger and Long Island Cares.”

    Chapin said “it’s other people who have taken up the banner” after Harry’s death “and that’s exactly what we are doing today” with Hungerthon.

    “There’s a way you can help, you don’t have to be Harry Chapin” but Hungerthon gives you a chance to “fill your shoes a little fuller and help those around you” as Harry used to do.

    For more information visit Hungerthon.org.

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  • Week In Sound: NYC Schools Close as COVID Infections Surge

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    NEW YORK (WCBS 880) — New York City Mayor Bill de Blasio made a late Wednesday announcement to close public schools as the city’s COVID-19 infection rate topped 3 percent, leaving parents scrambling. Nationally, President Donald J. Trump still has not conceded to President-elect Joe Biden as he pushes baseless claims of “widespread voter fraud” in an effort to overturn the election results.

    https://omny.fm/shows/880-weekly-rewind/week-in-sound-nyc-schools-close-as-covid-infection

    Listen back to the Week In Sound as heard on WCBS Newsradio 880, produced by Neil A. Carousso, on the media player above.

    You can listen to The 880 Weekly Rewind with Lynda Lopez Friday nights at 7 PM ET for a deeper understanding of the top local, national and international stories of the week, featuring interviews with newsmakers and the Week/Month In Sound audio file.

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